Beauty supply store

Universal Beauty Supply

CharlotteClosed nowOpens at 9:00 AM 7 views

About

Universal Beauty Supply is listed on FindALoco in Charlotte, NC with address, phone, hours, and map location. Common services and related keywords include Beauty Supply Store.

Universal Beauty Supply is a beauty supply store on E Independence Boulevard in Charlotte, North Carolina, at 7411 E Independence Blvd, Charlotte, NC 28227. It serves shoppers looking for beauty supplies in the Charlotte area, with a variety of items and a location customers describe as a long-standing neighborhood stop. Reviews mention hair bundles, earrings, and a broad selection of beauty-store essentials. If you are nearby and want to browse in person, the store is open Monday through Saturday from 9 a.m. to 9 p.m. and Sunday from 10 a.m. to 7 p.m. Those hours can make it convenient to stop in after work or during a weekend errand.

Customers describe a clean store, a nice variety, and prices they consider reasonable. One reviewer said the owner helped them find everything they needed, while others praise the welcoming conversations and personal warmth they have experienced. The reviews also refer to the owner as Ziggy and describe her as caring and generous toward customers and their families. These are personal impressions rather than a promise of a particular experience, but they suggest that some shoppers value the familiar, owner-led feel of the store. Customers who appreciate browsing a neighborhood business and asking for help in person may find that approach especially useful.

Hair bundles are among the products customers discuss, and reviews show that experiences with them have not been consistent. Some longtime shoppers recall being pleased with the selection in the past, while a recent reviewer raised concerns about the quality and processing of bundles and whether they could be dyed. Other reviews describe a positive visit and an assortment that met the shopper’s needs. If you are considering a particular hair product, it may be helpful to check the item carefully and ask the store about its characteristics before buying. Reviews also mention earrings, so customers may wish to confirm that all items are included with their purchase before leaving.

Feedback about service is mixed, as reflected in the store’s 3.6-star rating from 261 reviews. Some customers highlight helpful assistance and friendly interactions; others report difficulty reaching the store by phone or frustration with an issue after a purchase. A reviewer describes having visited for more than 20 years, and another says the store has been in the area for almost 30 years, offering context for its place in the community without guaranteeing every visit will be the same. Universal Beauty Supply can be a practical Charlotte stop for shoppers seeking a range of beauty supplies, including hair bundles and accessories. For a smoother visit, allow time to browse, ask questions about products you are considering, and verify your items at checkout.

Ratings & Reviews

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Cherelle
3h ago

I used to love coming here but her bundles are over processed. You can't even dye the hair bundles. It's a shame and waste of money. I'm not paying near $100 just to get hair that is like Amazon. I was confused cause she used to have the best bundles ever but now the material is cheap. Lady needs to buy better hair for her store. I probably won't come back since i'm moving anyway but it's a shame how the hair went downhill.

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Verdan St Aimie
3h ago

I have been going to the beauty supplies for over 20 years. I know people think she is mean. But she is not. I have seen customers come in with the intention of separating and using the 5 finger discount. I have come to the store after she had been robbed. She is a great person and if she doesn’t have the product she orders it and it comes in a few days and not charge the express fee. Who does that. To add to that m/c ,visa and AX charges the merchant fees and it is not passed on to the customer. How many beauty supplies do we go to that have the same melanated skin as we do and can tell you what’s good for your hair.

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Lonetta
3h ago

Clean store. Excellent service the owner was great she helped me with everything I needed I didn't know that hidden gem had been there for almost 30 years I'm from Charlotte will definitely be going back nice variety reasonable prices and everything you need in a beauty supply store make sure y'all go check it out

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LaTise Moore
3h ago

Ziggy is the most beautiful, loving and caring person I know. Today is Ethiopian Easter, so pop in and say hi! She will greet you with the most kindness and warmest hugs, laughs and love. I really love this store and I appreciate everything that she has done for me and my family. I appreciate the prayers and the assistance that I received when I walk into her store. Thanks Ziggy!!!

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Shantoria Lowe
3h ago

Why does the business have a phone if you’re not gonna answer… Came in with my nieces spent $180… Paid for earrings and she didn’t even put them in the bag… Trying to call her and she not even answering to let her know I didn’t get the earrings… Out of $7 cause they won’t pick up the phone…🙄 …

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