Antigua Bakery
About
Antigua Bakery is listed on FindALoco in Phoenix, AZ with address, phone, website, hours, and map location. Common services and related keywords include Bakery.
Antigua Bakery is a neighborhood bakery at 8240 W Lower Buckeye Rd Ste 105 in Phoenix, Arizona. For nearby residents looking for a local Mexican bakery, it offers familiar baked goods and a place to stop for bread or consider a cake order. Customer feedback is mixed, so a visit may be best approached with clear expectations and a quick check that the item you want is available and prepared as requested.
One item that received specific praise in a customer review is the bolillo, described as fresh inside with a crisp exterior. The bakery also offers pan dulce, though reviews differ on its freshness: one customer found it stale and was disappointed after returning for another visit. If you are choosing pastries to take home, checking what has been baked recently may help you find the selection that suits you. A review also mentions looking for rolls with cream cheese and jalapeños, but the customer was told that they were not available that day, so availability can vary.
Antigua Bakery also takes cake orders, according to customer accounts, making it an option to consider for birthdays or other occasions. However, reviews raise concerns about cake decoration, written messages, packaging, and how problems were handled. If you plan to order a cake, confirm the design, wording, pickup details, and whether a cover is included before completing the order. These practical questions can help avoid misunderstandings, especially when the cake is for a particular event.
The overall customer rating is 3.7 out of 5 from 283 reviews, reflecting a range of experiences rather than uniformly positive feedback. Some customers have appreciated particular breads, while others report inconsistent product freshness or service. That context may be useful if you are deciding whether to stop in: Antigua Bakery may suit someone nearby who wants to check the day’s bread and pastry selection, while customers ordering a decorated cake may want to confirm every detail directly with staff.
The bakery is open Monday through Saturday from 8:00 a.m. to 7:00 p.m. and Sunday from 8:00 a.m. to 4:00 p.m. Its location on W Lower Buckeye Road makes it a local option for people in Phoenix seeking bolillo, pan dulce, or a cake order. For the most reliable visit, ask about availability and freshness when you arrive, and verify cake specifications and pickup arrangements when ordering.
Ratings & Reviews
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The worst experience, asked to have writing for my boss. THEY DID NOT WRITE ANYTHING. They also sent me home without a cover to the cake. The absolute worst service and never going back!!!!! Should have an option for 0 stars Should of just went to Walmart.
I was excited to find a local Mexican bakery, being that I just moved near here. The reason why the 3 stars, is because of the bolillo, as it was fresh inside and crispy outside. The Pan Dulce was no good. Sadly, it tasted stale and old. I went back a second time to give it another chance and, it still tasted old—not fresh. I’ll just drive the extra miles to my old bakery.
Customer service varies depending on the person, a younger lady was not very help or giving me options when it came to placing a cake order. I was told that the ladies weren’t very good with cake decorations by a worker when I was picking up the cake. When I placed the order they said they weren't going to have time to do the full decorations but most of it they were going to be able to which I was fine with we just wanted a good cake since I had bought a cake here ones before. When I picked up the cake I was so disappointed I didn’t even take a picture of how embarrassed I was with my sister for her baby shower. They didn’t do half of what they said they would do based on the picture I showed which I was aware that they were going to leave out a teddy bear drawing I wanted on the cake. The writing was ugly and the colors didn’t match. The cake was undercooked and it did not taste good. I was very disappointed by the cake but I at least expected the cake to be good and this is what really got to me. We were embarrassed with our guest that were looking forward to eating cake. It’s hard to explain how bad the taste of the cake was I paid almost $96 for a half sheet cake that went to waste. Don’t plan on referring anyone here anymore or going back.
I stopped here this morning looking for rolls with cream cheese and jalapeños. The young girl said we don't have them today, in a short clipped tone. Hmm. …
Worst customer service I've ever experience... not only did they ruin my niece cake for her birthday they refused to fix and left it horribly... and the manager still had the nerve to tell me to have a good day!! He should be ashamed of himself hes not management material... I don't recommend no one going to this location they are so ridiculous!!! Not what I ordered and they had the picture for proof of how I wanted!!! And still charges me full price!!! Unacceptable!!!
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