




JJ Beauty Supply
About
JJ Beauty Supply is listed on FindALoco in Oklahoma City, OK with address, phone, hours, and map location. Common services and related keywords include Beauty Supply Store.
JJ Beauty Supply is a beauty supply store at 6945 Northwest Expy in Oklahoma City, Oklahoma (OK 73132). It serves shoppers looking for beauty products and supplies in the northwest part of the city. Whether you are replacing an everyday item, searching for a particular product, or browsing before your next beauty routine, the store offers a convenient local place to start. Its location on Northwest Expressway makes it a practical option for nearby residents and anyone already traveling through the area. The store is open Monday through Saturday from 10:00 a.m. to 7:30 p.m. and Sunday from 11:00 a.m. to 6:00 p.m., giving customers both weekday and weekend hours to plan a visit.
Customer feedback describes a mix of helpful interactions and service concerns. Some shoppers say employees were welcoming and quick to help locate a specific product, including when they called ahead with a request. Others report that staff were not attentive or came across as rude, and that getting assistance at the register could be difficult. These differing experiences are reflected in the store’s 4.1-star rating from 297 reviews. If you have a specific item in mind, calling first may help confirm whether it is available and save you a trip. In-store availability can change, so it is sensible to check the product and packaging before completing a purchase.
A few reviews also raise concerns about returns, exchanges, and product condition. Shoppers mention encountering signs or receipt language they found unclear, as well as difficulty resolving issues with unopened items. Policies and individual experiences may vary, so customers who are considering a purchase they might need to return can ask about the current policy before paying and keep their receipt. Checking seals or packaging where possible is another practical step. These details are worth keeping in mind, especially when choosing a product you have not bought before or when purchasing something for another person.
JJ Beauty Supply may suit Oklahoma City shoppers who want to browse beauty supplies locally, make a quick stop during the day, or ask staff to help find a particular item. The reviews suggest that assistance can be prompt and friendly, though service may not feel consistent for every visitor. A clear question by phone or in person can help establish availability and expectations before you shop. For a straightforward visit, check the listed hours, confirm any must-have item in advance, and review the purchase details at checkout. This gives you a practical way to decide whether JJ Beauty Supply on Northwest Expy fits your needs and schedule.
Ratings & Reviews
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Nice items but the lady that ran the items I picked together with her co worker were really rude. I wanted a brown wig cap and she said they were out and I said it was out two months ago when I came and she said she doesn’t know what to tell me because she does not control things! Very rude and impolite!! Then after she ran my items for payment, she trashed my receipt and I said I wanted it, her co-worker echoed she was getting irritated and the lady running my bill says likewise!!! Very uncouth set of people.
Very welcoming and helpful. I called looking for a certain product that I could not find. Immediately they found what I needed. Thank you for all your help. I will be back.
The people who work here are very rude, even after being a loyal customer on several occasions, they would not allow me to return or exchange two unopened and unused items. The multiple signs of this are misleading and the original receipt says something totally different. Don't Bother Bringing Your Business Here Ladies, There Are Better Places!, Beauty World Is Literally Right Up The Street!
The ladies were very nice. My biggest issue is that the product wasn't full. Since the receipt says no refunds/exchange there was no point in going back. I'd say if you can open it before purchasing, please do so
The One Star is not for the Store itself, it's for the rude employees and lack of Customer Service🧐 I've been in this store on More then one occasion and all employees are too busy on their phone's to even greet or welcome customers... Even to the point of leaving customers waiting at the register until they get good and ready to ring them up as if the customer is in some way "bothering them"🥺 Having worked in Customer Service Myself this is an Absolute "Turn Off" I ended up not buying anything yesterday and chose to shop elsewhere instead.
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