




KAY Jewelers
About
KAY Jewelers is listed on FindALoco in Tampa, FL with address, phone, website, hours, and map location. Common services and related keywords include Jewelry Store.
KAY Jewelers is a jewelry store in Tampa, Florida, located at 7905 Citrus Park Town Center Mall, Spc 580, Tampa, FL 33625. Set inside Citrus Park Town Center Mall, the store offers a convenient place to explore jewelry while visiting the shopping center. Whether you are beginning to look for an engagement ring, considering a gift, or hoping to have a piece you already own checked, you can speak with the store team and take time to consider your options. The location is open seven days a week, with weekday and Saturday hours extending to 8 p.m. and Sunday hours ending at 6 p.m.; Friday and Saturday opening times begin at 10 a.m., while the other listed days begin at 11 a.m.
Engagement rings are a recurring reason customers visit this Tampa jewelry store. Reviews describe team members helping shoppers compare choices, answer questions, and work through a decision without rushing. One customer praised the manager, Christy, and assistant manager, Diane, for their knowledge and care while shopping for an engagement ring, including helping them look for ways to save. Another reviewer highlighted Amanda’s patience through several visits and changes of mind, including returns and exchanges. These accounts suggest the store may suit people who want to take time exploring ring options and appreciate a staff member who can guide the process.
Customers also mention browsing the display cases and getting help with jewelry they already own. Reviews describe the cases as clean and the selection as attractive, while another customer said Sabrina and Jessica helped without trying to oversell and inspected and cleaned their existing jewelry. These are individual customer experiences, not a promise that every service or outcome will be the same. If you are considering a repair, inspection, cleaning, or a protection plan, ask the team to explain what is included, any applicable conditions, and the expected process before you leave a piece with the store or make a purchase.
The customer feedback is positive overall, with a reported rating of 4.7 from 326 reviews, but experiences are not uniform. While several reviewers commend staff members for being friendly, knowledgeable, and patient, another describes dissatisfaction with a damaged ring and the repair experience after purchasing a protection plan. That contrast makes it sensible to review care-plan terms and repair expectations carefully, especially for a high-value purchase. For shoppers in Tampa, KAY Jewelers at Citrus Park Town Center Mall can be a place to discuss rings, browse jewelry, and ask questions in person, with customer accounts pointing to both attentive assistance and the importance of confirming details directly.
For planning a visit, the store’s listed hours are Monday through Thursday, 11 a.m.–8 p.m.; Friday and Saturday, 10 a.m.–8 p.m.; and Sunday, 11 a.m.–6 p.m. Its mall address is 7905 Citrus Park Town Center Mall, Spc 580, Tampa, Florida 33625. The location may work well for couples comparing engagement rings, gift shoppers who prefer to see pieces in person, and people looking for help with jewelry they already have. Since availability, service details, and policies can vary, contact or visit the store to confirm what you need before making a special trip.
Ratings & Reviews
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Christy, the manager and Diane, the assistant manager are both great, very loving and caring people. They made the experience of buying an engagement ring so much better because of their extensive knowledge and expertise. They worked hard to help us save a little money as well. We won’t go anywhere else to buy jewelry!
Absolutely terrible experience with Kay Jewelers. I purchased an expensive ring along with the protection plan because I was told it would cover everything. Shockingly, the ring was damaged in less than six months, which says a lot about its poor quality. When I dropped it off for repair, no one told me the warranty wouldn’t cover it, no one gave me a repair estimate, and no one mentioned I would have to pay anything. Only when I returned to pick it up was I told I owed over $250. That is completely unacceptable. I feel misled by the warranty and the lack of transparency. Selling an expensive ring that fails in less than six months and then refusing to honor the protection plan is unacceptable. I will never buy from Kay Jewelers again and would never recommend them.
Amanda is amazing!! We’ve been to the store multiple times trying to make up our minds. We bought rings returned them, exchanged them, etc. and she has been patient and so helpful the entire time! Go see her!!
Sabrina and Jessica were absolutely lovely. The customer service skills were excellent. They didn’t try to oversell me anything and I left with my current jewelry inspected and cleaned.
This spot was so awesome! Glass cases nice and clean and everything looked super cute and sparkly! Patti and Amanda were awesome! Patti was able to help throughout the whole process and Amanda was just a joy!
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