Verified Pharmacy

Walgreens Pharmacy

San Francisco

About

Walgreens Pharmacy is listed on FindALoco in San Francisco, CA with address, phone, website, and map location. Common services and related keywords include Pharmacy.

Walgreens Pharmacy is a pharmacy serving the Polk Street area of San Francisco, CA, giving local residents a familiar place to pick up prescriptions and everyday health essentials at 2120 Polk St. For people searching for a pharmacy in this part of San Francisco, the location is part of a well-known national brand, but the experience described by customers feels very neighborhood-specific: practical, busy, and shaped by the staff members on duty. That makes this Walgreens a spot people may consider when they need prescription support close to home, especially in a central San Francisco setting where convenience matters.

For many customers, the main reason to visit Walgreens Pharmacy in San Francisco is prescription service. Reviews show that medication pickup, prescription coordination, and help with pharmacy-related questions are the core reasons people come here. One positive customer note highlights a staff member named Nelly, who was described as helpful, positive, and caring. That review specifically mentions assistance finding the best coupon for medication and the reassurance that a prescription would be ready before travel, which suggests that when service is attentive, it can feel personal and genuinely useful. For customers comparing pharmacies in San Francisco, that kind of one-on-one care can make a meaningful difference.

At the same time, customer feedback also points to some consistent frustrations. Several reviewers mention long wait times, slow-moving lines, limited open service windows, and delays in getting prescriptions filled. Others describe difficulty reaching the pharmacy by phone or not receiving timely notifications when medication is ready. These concerns are important for anyone planning a visit, especially if they need a prescription filled urgently or want a quick in-and-out stop. Based on the available reviews, this location may be a better fit for customers who can allow extra time, double-check prescription status, and prefer the convenience of a nearby neighborhood pharmacy over a faster-paced experience.

The atmosphere customers describe is less about boutique service and more about a busy urban pharmacy routine. In a dense part of San Francisco, CA, that often means steady foot traffic and periods when staff are handling a high volume of requests. For nearby residents, people managing recurring prescriptions, or anyone who values having a recognizable pharmacy on Polk Street, Walgreens Pharmacy remains a local option worth knowing about. The strongest impression from the reviews is a mixed one: some customers appreciate moments of caring service and practical help, while others wish for better speed and communication. If you are choosing a pharmacy in this neighborhood, this location stands out most for its central address, prescription-focused services, and the importance of timing your visit with a little patience in mind.

Ratings & Reviews

2.426 reviews
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Hilke Bohannan
17h ago

Excellent pharmacy! Highly recommend. Nelly was very helpful and positive. She treated me like an actual customer with care. She took the time to help me find the best coupon for my medication. But the biggest thing she did is reassure me that I would get my medication on time before my trip. Thank you, Nelly!

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Taylor
17h ago

The line here is insane, and the staff and no sense of urgency. Currently 10+ people deep in a line that hasn’t moved in 15 minutes because there is only one window open and they’ve been helping the same woman this entire time. There are also 10 people behind me in line, all of whom are quite antsy and pissed off.

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rosie lao
17h ago

If there was a zero star, I would give it. My doctor prescribed me antibiotics yesterday afternoon and they wouldn't fill it. I'm in a lot of pain and I need that antibiotics but now 22 hours later, still not ready yet. I called them twice and was on hold for almost 30mins each, and they hung up by saying "having technical difficulties." The worst pharmacy ever! If there’s any urgency, NEVER USE WALGREENS. I already switched to Safeway pharmacy for my regular prescriptions. Stay away from Polk St. Walgreens.

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Dee Foodie
17h ago

Most always a long wait in line. Walgreen prices are higher a d their buy one get second 50% off is very annoying, so i go online to buy.

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Frank Human
17h ago

Bad pharmacy service. :/ They very often do not have my prescription filled for days. No notifications when it is, and I must wait a long time to confirm on the phone or check in person almost every time. *Update* After visiting the pharmacy 4 times for one purpose, I still do not have my medication filled. Walgreens updated policies, bad stock, and even worse communications between them and my doctor and also them and myself. Staff is super busy and is short and unfriendly with other patrons of the pharmacy. I get no notifications. I feel like I’m pulling teeth to get access to my healthcare. Looking for a new pharmacy and do not recommend this one at all.

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